Privacy Policy

Privacy Policy of the HEKO Shop (the “Shop”)

Dear User,

We care about your privacy and want you to feel comfortable when using our services. Below you will find the most important information about how we process your personal data and about the cookies used by our Shop. This information has been prepared in accordance with the GDPR, i.e. the General Data Protection Regulation.

PERSONAL DATA CONTROLLER (the “Controller”)

HENRYK KONRAD KONIECZNY, an entrepreneur conducting business under the name HENRYK KONIECZNY Zakład Tworzyw Sztucznych i Wyrobów Różnych „HEKO”, entered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister competent for the economy, NIP (Tax ID) 7680000266, REGON 004713599, ul. Osnowa 61, 26-260 Czermno, Poland.

PERSONAL DATA AND PRIVACY

If you intend to create a User Account and use our services, you will be asked to provide your personal data.
We process your data for the purposes listed below, related to the operation of the Shop and the provision of the services offered in it (the “Services”).

Purpose of processing:

Depending on what you choose, this may be:

  • Provision of the services offered in the Shop
  • Fulfilment of your orders
  • Direct marketing
  • Sending the newsletter

Legal basis for processing:

  • A sales contract or steps taken at your request prior to entering into it (Art. 6(1)(b) GDPR)
  • A legal obligation to which we are subject, e.g. relating to accounting (Art. 6(1)(c) GDPR)
  • Your consent given in the Shop (Art. 6(1)(a) GDPR)
  • A contract for the provision of services or steps taken at your request prior to entering into it (Art. 6(1)(b) GDPR)
  • Our legitimate interest in processing data to establish, pursue or defend possible claims (Art. 6(1)(f) GDPR)
  • Our legitimate interest in conducting direct marketing (Art. 6(1)(f) GDPR)
  • Our legitimate interest in processing data for analytical and statistical purposes (Art. 6(1)(f) GDPR)
  • Our legitimate interest in conducting customer satisfaction surveys (Art. 6(1)(f) GDPR)

Provision of data:

  • Voluntary, but in some cases it may be necessary to conclude a contract.

Consequence of not providing data:

Depending on the purpose for which the data is provided:

  • you will not be able to register in the Shop
  • you will not be able to use the Shop’s services
  • you will not be able to make purchases in the Shop
  • you will not be able to receive information about promotions or special offers available in the Shop

Withdrawal of consent:

  • at any time

Processing carried out before you withdraw your consent remains lawful.

PROCESSING PERIOD

We will process your data only for as long as we have a legal basis to do so, i.e. until:

  • we are no longer subject to a legal obligation requiring us to process your data
  • it is no longer possible to establish, pursue or defend claims relating to the contract concluded by the parties through the Shop
  • you withdraw your consent to data processing, if consent was the basis for processing
  • your objection to the processing of your personal data is accepted – where the processing was based on the Controller’s legitimate interest or the data was processed for direct marketing purposes

– whichever applies in a given case and occurs last.

DATA SECURITY

When processing your personal data, we apply organisational and technical measures in accordance with applicable law, including encryption of the connection with an SSL certificate.

YOUR RIGHTS

You have the right to request:

  • access to your personal data,
  • rectification of your data,
  • erasure of your data,
  • restriction of processing,
  • transfer of your data to another controller,

and also:

  • to object at any time to the processing of your data:
    • on grounds relating to your particular situation – to the processing of personal data concerning you based on Art. 6(1)(f) GDPR (i.e. on the legitimate interests pursued by the Controller),
    • where personal data is processed for direct marketing purposes, to the extent that the processing is related to such direct marketing.

Contact us if you wish to exercise your rights.

If you believe that your data is being processed unlawfully, you may lodge a complaint with a supervisory authority.

COOKIES

Like most websites, our Shop uses cookies. These files:

  • are stored in the memory of your device (computer, phone, etc.)
  • allow you, among other things, to use all functions of the Shop
  • do not change the settings of your device

Using the appropriate options of your browser, you can at any time:

  • delete cookies
  • block the use of cookies in the future

In this Shop, cookies are used for:

  • storing information about your session
  • statistical purposes
  • marketing purposes
  • providing the Shop’s functions

To learn how to manage cookies, including how to disable them in your browser, you can use your browser’s help file. You can find this information by pressing the F1 key in your browser. You will also find relevant guidance on the following pages, depending on the browser you use:

You can find more information about cookies on Wikipedia.

THIRD-PARTY SERVICES / DATA RECIPIENTS

We use the services of third parties to whom your data may be transferred. Below is a list of possible recipients of your data:

  • the provider of the software needed to run the online shop
  • the entity delivering the goods
  • the payment provider
  • the hosting provider
  • the provider of software that facilitates running the business (e.g. accounting software)
  • the entity providing us with technical support
  • the entity providing statistical services
  • competent public authorities, to the extent that the Controller is obliged to make data available to them

CONTACT WITH THE CONTROLLER

Would you like to exercise your rights regarding personal data?

Or perhaps you simply want to ask about something related to our Privacy Policy?

Write to us at:
shop@e-heko.com